This demo shows you how to reduce the strain on your customer support by automating a huge part of your customer service. It will allow you to allocate those resources to other parts of your business.
This demo shows you how to reduce the strain on your customer support by automating a huge part of your customer service. It will allow you to allocate those resources to other parts of your business.
In this demo we will go through on how to reduce your customer support tickets by as much as 80% by implementing automated FAQ and adding AI to the chatbot
Key Tasks:
- Guiding a user through a support menu
- Giving a solution to the user’s issue
- Fetch answer/guide from a knowledgebase
- Using Dialogflow to understand the user’s text input and provide an answer
Download Template:
https://www.uchat.com.au/templates/jo2ik5jz8bhnsrdemysfstcvhq7vrrzn
Download Dialogflow training agent:
https://drive.google.com/file/d/1OECtUg25Qcpodq8z6h8jTcycL-F0ghry/view?usp=sharing
Download Google sheet:
https://docs.google.com/spreadsheets/d/1tgUYwrNRa1Y7WuCDaUbPOyOfrk7JubugiQM98IYrYec/copy?usp=sharing
Intermediate
Intermediate
Intermediate
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Intermediate
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