Every agency knows that engagement is the heartbeat of social media success. The more people comment, the more visibility a post gets. The more visible it becomes, the better your client’s brand performs.

Welcome to yet another weekly recap of stuff happening at UChat. This past week we were focused on creating much needed content on a section that has become more popular over the last few weeks and months with both beginner as well as advanced users.

As we have been actively working on all sorts of contents, updates and new features we want to make sure you are fully up to speed with everything that has happened in the past two weeks.

Managing customer data while switching between CRM and live chat can be a hassle. Switching tabs, updating information, and keeping things organized can be like trying to juggle while riding a unicycle.