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Introduction about UChat

Introduction about UChat

Introduction About UChat

Learn about UChat in 2 mins, UChat is the ultimate chatbot platform, it will help you provide 24/7 support, engage with customers and increase sales conversions.
UChat is a no-code chatbot builder that automates your business with Google AI, ecommerce functionality, and app integrations.

Summary of UChat:

  1. Omni Channel Flow builder
  2. Multiple Channels, support up to 12+ social channels
  3. Drag & Drop flow builder
  4. Unique Voice Channel, Build your first IVRs
  5. Google Business Messenger Channel
  6. WhatsApp Cloud API Channel, free 1000 session message every month
  7. WhatsApp Channel, start from $5 per month
  8. A.I, integration with Dialogflow
  9. Built-in Ecommerce
  10. Centralised Inbox & Live Chat
  11. Mobile apps, chat with your customers right on your phone
  12. Integrate with everything
  13. White label options for digital marketing agencies.

UChat’s easy-to-use chatbot builder lets you create unique chatbots for channels like Facebook Messenger, WhatsApp, and Instagram.
You can even add a chatbot to your Google Business Profile and connect with prospects while they search for you in real time.
Send messages, qualify leads, and automate sales
without typing a word—UChat will do all the talking.
Plus, UChat automates your phone calls with a custom-built Interactive Voice Response (IVR), which can transfer calls, leave messages, and even take payments for your business.

Omni Channel

UChat introduced omni channel, where you can build a single omni channel bot with a unified inbox for multiple channels.

Build it once and launch on all 8 channels(currently, more channels will be added), including Facebook Messenger, Instagram, Telegram, WhatsApp, WeChat, Google Business Messenger, Line, and Viber.

Omni Channel Flow builder

Multiple channels

UChat supports you or any business to build a chatbot across all 12 channels, including Facebook Messenger, Instagram, WhatsApp, WhatsApp Cloud API, Google Business Messenger, Telegram, Line, Viber, SMS, Voice, VK, and Slack, Intercom, Jivo Chat

And more channels are planned.

  • Microsoft Team
  • Google Assistant
  • Alexa
Multiple channels

Drag & Drop flow builder

You can design any kind of chatbot in just a few minutes using UChat’s drag-and-drop visual flow builder.

Visual flow builder of UChat

You can use the building blocks to design your automation logic.

Visual flow logic - building blocks

Voice Channel(IVR)

With UChat's unique voice flow, you can build your real-time voice virtual assistant. You can also easily build Interactive Voice Response(IVR), transfer phone calls, leave messages, and even take payment automatically during the phone calls.

Voice flow - UChat

Google Business Messenger Channel

UChat just added Google Business Messenger as a new channel. You will be able to build chatbots to leverage Google’s dominant market share for online searches.
For your information,

  • Over 66% of U.S consumers who use navigation apps are using Google Maps
  • Over 92% of online searches happen on Google.
  • Over 70% of the world's phones and tablets are run on the Android operating system

This represents a tremendous opportunity for you to offer a chatbot solution to help businesses schedule appointments, make reservations and offer excellent customer services.

WhatsApp Channel

If you ever build a WhatsApp chatbot, you will love our WhatsApp pricing for only $5/month(1000 free session messages, no markup pricing)!
With the official WhatsApp business API, UChat has partnered with 360Dialog to bring this offer to you. You can start with our new number with this incredible offer.(opens new window).

All the new features for WhatsApp are supported right away, like lists, buttons, template messages & product catalog messages.

WhatsApp Cloud API

You can start for free with WhatsApp cloud API to build your chatbot for free, Meta offer free 1000 session messages every month. You can follow the tutorial below to get started:

Artificial Intelligence

UChat integrates with Google’s DialogFlow to give you a super-smart, flexible system that can be trained for better responses and a wider variety of user inputs.

Not only is UChat easy to use for non-tech users but it’s also a powerful platform for developers to build apps within the UChat system. With an in-built database, HTTP request, JavaScript function and JSON variable & action you can easily build complicated chatbots without any coding skills!

You can watch below videos to learn how to create smarter chatbots with Dialogflow.

Built-in Ecommerce

UChat e-commerce feature allows customers to place orders across all the channels we supported. Your customer can easily search for your products, and UChat streamlines the checkout process for you.

You can set up coupon codes, set up delivery areas, send order confirmation & abandon checkout follow up easily.

Centralized Live Chat

Even if you have a smart chatbot, you will need human support from time to time. UChat allows you to send notifications(SMS, phone call, slack, email) to human agents, and also a live chat/inbox keeps all your contact and conversations on the same page.

Mobile Apps

UChat offers a mobile app that you can install and talk to your customers across all the social channels we support.

With our mobile app, you can assign the conversation to your team member, pause automation and live chat with the customers from all the social channels.

With UChat mobile app, you can:

  • Assign the conversation to yourself or team member, build your ticketing system. Seamless integrate right in the flow builder with the “assign team member” action.
  • Easy to pause/resume automation, easy to switch between inbox & done folder, so that you can always keep track of the tickets
  • Re-engaged with your customer: you can send template message or SMS & email to reach customers that are out of 24 hour window.
  • Easy manage contacts: You can get all the contacts from different social channels at one place, you can filter the contacts based on tags, custom fields or channels, and even edit tags or user custom field.
  • Push notifications: You can easy to turn on or off the push notifications, and also select the ring tone you like, always get in touch with your contacts.

You can download our mobile from appstore & Google Playstore.

  • Download iOS mobile app here
  • Download Android mobile app here

If you are our partners, you can download the non-UChat branded app from the link below:

  • Download iOS mobile app here
  • Download Android mobile app here

Integration with everything

Despite all the integration we already have(Stripe, Calendly, Google sheet, Dialogflow, SMTP, Sendgrid, Gmail, Mailchimp), you can still easily connect to other 3rd parties through our Zapier, Integromat, Pabbly Connect, and even build your own integration with our “mini-apps”.

White label

For digital marketers and agencies, UChat is the perfect platform that allows you to white-label the platform into your own brand. You can use your own domain and have your own brand name and login pages.

Most importantly, you can set up your own pricing/plans with UChat, sell at the price you want, and keep 100% of the profit.


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Join UChat Partner Program

If you're running digital marketing agency, check our full white label partner program, you can set up your own pricing, and keep 100% profit. Check details below.

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