Smart Automation Meets Seamless Handoffs
Smart Conversation Assignment
Assign chats to specific agents or teams with granular permissions. Control who sees sensitive customer data.
Dynamic Status Management
Label conversations as “Pending,” “Spam,” “Resolved,” etc. Add closing notes to ensure context isn’t lost.
Real-Time Collaboration
Invite team members to join chats, share insights, and resolve issues faster with multi-agent collaboration.
360° Customer Profile
Access orders, tickets, and appointment history instantly—no switching tabs. Everything’s in one place.
Audience Segmentation
Filter contacts by behavior, location, or purchase history. Create targeted segments for personalized follow-ups.
Message Scheduling & Outreach
Send SMS, emails, or audio messages outside 24-hour windows. Schedule reminders, promotions, or check-ins.
No Platform Left Behind: Pause, Transfer
Pause automation, forward chats to your preferred tools, and keep workflows unified—even with external platforms.
GoHigh Level
Transfer chats to GoHigh Level for CRM follow-ups or sales pipelines.
Intercom
Hand off to Intercom’s human agents while retaining chat history and context.
FreshChat & Front
Sync conversations for shared inboxes or team-based resolution.
JivoChat & ChatWoot
Route chats to JivoChat/ChatWoot for live support, then back to automation.
Drift
Combine UChat’s automation with Drift’s sales-focused live chat.
Slack Agent
Let internal teams resolve issues directly in Slack channels.
Webhook
Build custom workflows with HTTP requests for niche platforms.
Support on the GO: Never miss a conversation
Continue chats, assign tasks, and resolve issues from anywhere—your team stays connected, even offline.
Android & iOS Ready
Download the app, log in, and start chatting. Full functionality in your pocket.
Instant Push Alerts
Get notified the moment a customer messages or a handoff is requested.
Anytime Engagement
Reply to customers during commutes, meetings, or after hours. Keep service seamless.
Trusted by thousands
UChat integrates seamlessly with your favorite platforms,
empowering businesses to automate conversations and enhance customer experiences globally.
75 million+
Monthly messages
8000+
Business Powered
100+
Countries connected
98%
Customer satisfaction rate
Map conversations in real-time with drag-and-drop ease. No code, no guesswork!
Handle FAQs, qualify leads, and boost engagement with natural-language AI.
Features you'll love
Ready to experience the ease of drag-and-drop flow builder? Start your journey with our platform and discover how quickly you can bring your ideas to life.
Deploy to Messenger, WhatsApp, SMS, Web, and more—all from one flow.
Plug into CRMs, payment gateways, and email tools—no extra plugins!
What our users say
Our Always Synced feature has transformed the way professionals manage their work, and they’re thrilled to share their experiences.
