Intercom Channel Launched

In ​July 2022, UChat bridged the gap between automation and human touch with ​Intercom Integration:

🤖 → 👩💻 ​Key Features:


✔ ​Smart Routing: Bots handle FAQs, then escalate to Intercom agents
✔ ​Intercom as a Channel: Build UChat bots directly in Intercom chats
✔ ​Unified Analytics: Track bot & human performance in one dashboard
✔ ​CRM Sync: Push chat data to Salesforce, HubSpot, etc.