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Introduced Tiktok channel
Changelog — TikTok Channel Integration
✅ Feature Added
Introduced a new “TikTok Channel” option allowing connection of a TikTok Business Account to UChat.
Automates engagement: comments, ad-clicks and messages from TikTok now feed into UChat workflows.
Supports sending text + image replies via the TikTok channel.
Enables lead-capture and conversational flows triggered by TikTok interactions.
🛠 How it Works
Connect your TikTok Business Account → grant permissions.
Create a new TikTok channel bot within UChat.
Configure triggers (e.g., comment created, ad clicked) → map to workflows.
Monitor interactions, leads and metrics in the UChat dashboard.
⚠️ Important Notes & Limitations
Only text and image message types are supported for now (no GIFs, audio, or stickers).
This integration is not yet available in UChat’s OmniChannel bundle.
Availability may be restricted by region or business account status — check the documentation for eligibility.
🎯 Why It Matters
Turns TikTok engagement into actionable leads and conversations rather than one-off comments.
Keeps everything in UChat — reducing the need to switch between TikTok and other tools.
Helps brands monetise TikTok more effectively via chat automation and workflow conversion.