UChat Goes Messenger

Overview

In August 2020, UChat took a giant leap forward by introducing ​Facebook Messenger integration, bringing our signature no-code chatbot automation to one of the world's most popular messaging platforms.

Key benefits included:

• ​Instant access to Messenger's 1.3 billion active users
  
  

• ​Visual flow builder specifically optimized for Messenger's features
  
  

• ​Seamless automation of customer inquiries, orders, and support
  
  

• ​Easy integration with existing business tools and CRMs

This milestone meant businesses of all sizes could now:

✓ Automate 24/7 customer engagement on Messenger
✓ Reduce response times from hours to seconds
✓ Handle common queries without human intervention
✓ Qualify leads and book appointments automatically

Early adopters reported:

• 65% faster response times to customer inquiries

• 40% reduction in repetitive support questions

• 30% increase in lead conversion rates