UChat Expands to SMS

In November 2020, UChat conquered another communication frontier with its ​SMS Channel, enabling businesses to:

📱 Core Capabilities:
✔ Build conversational SMS flows with visual builder
✔ Automate appointment reminders & payment notifications
✔ Handle customer inquiries via text 24/7
✔ Integrate with CRM and backend systems
✔ Support global carriers and short codes

💡 Business Impact:

• 98% open rate (vs 20% email)

• 90% faster response times than human agents

• 45% higher engagement than email campaigns

• Full automation of repetitive SMS interactions

"We reduced missed appointments by 60% with automated SMS reminders" - Healthcare Client