//
UChat x Google My Business: Automated Review Management
In October 2023, UChat became the first chatbot platform with native Google My Business (GMB) API integration:
📌 Key Features:
✔ Auto-Review Responses: Instant replies to positive/negative reviews
✔ Sentiment Alerts: Get notified for critical 1-2 star reviews
✔ Review Generation: Automatically request reviews from happy customers
✔ SEO Boost: Improve local search rankings through active engagement