UChat vs Chatfuel

Comparison between UChat & Chatfuel

Compare
Chatbot Platform

UChat

Chatfuel

Remarks*

CHANNELS

Web Chat

-

UChat support web chat in the omni channel

Omni Channel

-

Build once & deploy in 8 channels

Messenger

WhatsApp

-

UChat support WhatsApp Cloud API & BSPs like 360Dialog

Instagram

SMS

Voice

-

Build your first IVR with UChat

Google Business Messenger

-

Reach Google Organic Search &Google Map traffic with GMB bot

Email

-

WeChat

-

Line

-

Viber

-

Slack

-

VK

-

Intercom

-

JivoChat

-

Telegram

-

Custom Channel

-

Integrate your own API Channel with our visual flow builder

INTERFACE

Visual Flow Builder

Test Chatbot

Interface easy to use?

Easy to set up a chatbot?

Flow builder themes

-

UChat offers more than 8 different flow layouts & themes

CHATBOT ELEMENTS

Delays

Images

Video

Audio

Attachments

-

Gallery(Horizontal list)

Emoijs

Persistent Menu

Quick replies

Buttons

Free text input

Location sharing

-

Email validation

Phone number validation

Date validation

Customer feedback

-

Live chat shortcut

-

Dynamic menu

-

Persona

-

Human agent Tag

-

WhatsApp template message

-

Email templates

-

WhatsApp product catalog message

-

ECOMMERCE

Built-in Ecommerce

-

Shopify integration

Woocommerce integration

-

Payment Gateway(Stripe & Paypal)

More local payment gateway, like RazorPay, Billplz etc are available in our mini apps store.

Dynamic checkout links

-

You can create dynamic Stripe or Paypal checkout links in UChat, take subscription payment as well

A.I & NLP

Keywords

Intents

-

Entities

-

Dialogflow Integration

-

LIVECHAT INTEGRATION

Mobile apps

JivoChat

-

Intercom

-

Slack

-

Front

-

Drift

-

Freshchat

-

ChatWoot

-

MARKETING

Facebook website widget

Web Chat

-

Full webpage widget

-

Facebook Ads

One-Time notification

Recurring notifications

Button

Facebook/Instagram Comment Growth Tools

INTEGRATIONS

Google Sheet

Gmail

-

Zapier

Make

Pabbly Connect

Twilio

-

SignalWire

-

Message Media

-

Calendly

Data Store

-

SMTP

SendGrid

-

Integrately

-

Video SDK

-

Cloudinary

-

MESSAGES

Broadcasts

Sequences

Conditions

Multiple languages

Easy to translate

-

TEMPLATES & CLONING

Templates

30+

21

Make templates

Share templates

You can share the template through public, priviate & one time URL.

Duplicate chatbot flows

Duplicate chatbot block

Template protection

-

You have more permission control in UChat: publishable; editable & viewable control

USERS

Custom fields

Tags

-

User segments

ANALYTICS

Dashboard

User input

-

User retention

-

Sent messages

Open rate

Click rate

Conversion rate

-

-

Fall back rate

-

-

OPTIMIZATION

A/B Testing

DEVELOPER FEATURES

External request

Built-in database

-

JSON variable

-

JSON operation

-

Javascript function

-

Dynamic content

Visual UI based Mini-App

-

JSON based Mini-App

-

Error log

-

Tester admin

-

Workflow

-

Unique feature of UChat, you can use it to run background tasks.

Function flow

-

Unique feature you can build reuse-able flows with function flow.

Inbound webhook

-

You can pass the data into UChat through inbound webhook

One time URL

-

You can easily user one time url to collect data in UChat or our mini app

NOTIFICATIONS

Messenger notification

-

-

Email notification

SMS notification

-

Phone call notification

-

Slack notification

-

WhatsApp notification

-

Telegram notification

-

Live chat agent notification

-

WHITE LABEL

Full white label

-

Custom pricing & Keep 100% profit

-

Custom plan

-

Partner API

-

PRICING

Free trial

-

Free plan

Pricing per month

$10/m(1bot)

$15/m(500 conversation)

Monthly pricing

Money back guarantee

SUPPORT

Video Tutorial

Documentation

Custom support

CHANNELS

Web Chat

Omni Channel

Messenger

WhatsApp

Instagram

SMS

Voice

Google Business Messenger

Email

WeChat

Line

Viber

Slack

VK

Intercom

JivoChat

Telegram

Custom Channel

INTERFACE

Visual Flow Builder

Test Chatbot

Interface easy to use?

Easy to set up a chatbot?

Flow builder themes

CHATBOT ELEMENTS

Delays

Images

Video

Audio

Attachments

Gallery(Horizontal list)

Emojis

Persistant Menu

Quick replies

Buttons

Free text input

Location sharing

Email validation

Phone number validation

Data validation

Customer feedback

Live chat shortcut

Dynamic menu

Persona

Human agent tag

WhatsApp template message

Email templates

WhatsApp product catalog message

ECOMMERCE

Built-in Ecommerce

Shopify integration

Woocommerce integration

Payment Gateway(Stripe & Paypal)

Dynamic checkout links

A.I & NLP

Keywords

Intents

Entities

Dialogflow Integration

LIVE CHAT INTEGRATION

Mobile apps

Jivo Chat

Intercom

Slack

Front

Drift

Freshchat

ChatWoot

MARKETING

Facebok Website Widget

Web Chat

Full webpage widget

Facebook Ads

One-Time notification

Recurring notifications

Button

Facebook/Instagram Comment Growth Tools

INTEGRATIONS

Google Sheet

Gmail

Zapier

Make

Pabbly Connect

Twilio

SignalWire

Message Media

Calendly

Data Store

SMTP

SendGrid

Integrately

VideoSDK

Cloudinary

MESSAGES

Broadcasts

Sequences

Conditions

Multiple languages

Easy to translate

TEMPLATES & CLONING

Templates

30+

Make templates

Share templates

Duplicate chatbot flows

Duplicate chatbot block

Template protection

USERS

Custom fields

Tags

User segments

ANALYTICS

Dashboard

User input

-

User retention

-

Sent messages

Open rate

Click rate

Conversion rate

-

Fall back rate

-

OPTIMIZATION

A/B Testing

DEVELOPER FEATURES

External request

Built-in database

JSON variable

JSON operation

Javascript function

Dynamic content

Visual UI based Mini-App

JSON based Mini-App

Error log

Tester admin

Workflow

Function flow

Inbound webhook

One time URL

NOTIFICATIONS

Messenger notification

-

Email notification

SMS notification

Phone call notification

Slack notification

WhatsApp notification

Telegram notification

Live chat agent notification

WHITE LABEL

Full white label

Custom pricing & Keep 100% profit

Custom plan

Partner API

PRICING

Free trial

Free plan

Pricing per month

$10/month(1bot)

Monthly pricing

Money back guarantee

SUPPORT

Video Tutorial

Documentation

Custom support

CHANNELS

Web Chat

-

Omni Channel

Messenger

WhatsApp

-

Instagram

SMS

-

Voice

-

Google Business Messenger

-

Email

-

WeChat

-

Line

-

Viber

-

Slack

-

VK

-

Intercom

-

JivoChat

-

Telegram

-

Custom Channel

-

INTERFACE

Visual Flow Builder

Test Chatbot

Interface easy to use?

Easy to set up a chatbot?

Flow builder themes

-

CHATBOT ELEMENTS

Delays

Images

Video

Audio

Attachments

-

Gallery(Horizontal list)

Emojis

Persistent menu

Emoijs

Quick replies

Buttons

Free text input

Location sharing

-

Email validation

Phone number validation

Data validation

Customer feedback

-

Live chat shortcut

-

Dynamic menu

-

Persona

-

Human agent tag

-

WhatsApp template message

-

Email templates

-

WhatsApp product catalog message

-

ECOMMERCE

Built-in Ecommerce

-

Shopify integration

Woocommerce integration

-

Payment Gateway(Stripe & Paypal)

Dynamic checkout links

-

A.I & NLP

Keywords

Intents

-

Entities

-

Dialogflow Integration

-

LIVECHAT INTEGRATION

Mobile apps

-

JivoChat

-

Intercom

-

Slack

-

Front

-

Drift

-

Freshchat

-

ChatWoot

-

MARKETING

Facebook website widget

Web Chat

-

Full webpage widget

-

Facebook Ads

One-Time notification

Recurring notifications

Button

Facebook/Instagram Comment Growth Tools

INTEGRATIONS

Google Sheet

Gmail

-

Zapier

Make

Pabbly Connect

Twilio

-

SignalWire

-

Message Media

-

Calendly

Data Store

-

SMTP

-

SendGrid

-

Integrately

-

Video SDK

-

Cloudinary

-

MESSAGES

Broadcasts

Sequences

Conditions

Multiple languages

Easy to translate

-

TEMPLATES & CLONING

Templates

21

Make templates

Share templates

Duplicate chatbot flows

Duplicate chatbot block

Template protection

-

USERS

Custom fields

Tags

-

User segments

ANALYTICS

Dashboard

User input

User retention

Sent messages

Open rate

Click rate

Conversion rate

-

Fall back rate

-

OPTIMIZATION

A/B Testing

DEVELOPER FEATURES

External request

Built-in database

-

JSON variable

-

JSON operation

-

Javascript function

-

Dynamic content

Visual UI based Mini-App

-

JSON based Mini-App

-

Error log

-

Tester admin

-

Workflow

-

Function flow

-

Inbound webhook

-

One time URL

-

NOTIFICATIONS

Messenger notification

-

Email notification

SMS notification

-

Phone call notification

-

Slack notification

-

WhatsApp notification

-

Telegram notification

-

Live chat agent notification

-

WHITE LABEL

Full white label

-

Custom pricing & Keep 100% profit

-

Custom plan

-

Partner API

-

PRICING

Free trial

-

Free plan

Pricing per month

$15/m(5000
conversations)

Monthly pricing

Money back guarantee

SUPPORT

Video Tutorial

Documentation

Custom support

Ready to get started?

Building chatbot is fun & easy with UChat, Start your 14 days free trial, access to all pro features, no credit card required!

Start your 14 day Free Trial