You can offer email support to your customer by providing your email address in the below settings.
After you set up your own email, anyone in your custom domain that clicks “the email us” from the top right dropdown as per below:
Their email will go straight to your email. Then you can help your client to manage the ticket they submit.
If it's a platform related bug issue, you can reach out to the contact manager from the UChat team.
Connect with other chatbot marketers, share and get help from the community.
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If you're running digital marketing agency, check our full white label partner program, you can set up your own pricing, and keep 100% profit. Check details below.