Set up overdue automation
There are 2 scenarios when the overdue events got triggered.
If the auto-renew =1, then it means that there is a workspace that needs to auto-renew, but if you don't have enough credits in your wallet, you need to put more money into your wallet.
If the auto-renew=0, it means that the workspace is about to be downgraded into the free plan. Since the auto-renew is off, these events will be triggered 3 times in 3 days. After that, If the auto-renew is still off, the workspace will be downgraded to a free plan.
If there are extra bot users(more than 200), extra bot users will be deleted, and there is no way to get them back.
You can set up your automation based on the information above.
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