This video introduces the Tickets feature, demonstrating how it can be used to create various lists for support, project management, sales pipelines, and more, to make your platform more versatile and complete for both you and your customers.

This video explains the different preset templates available for creating lists, including project tracker, feedback, help request, backlog, and deal tracker, along with their use cases and functionalities.

The video discusses the process of creating a ticket support list, including setting up fields such as title, description, priority, status, and other custom and system fields. It covers how to name the list, configure its visibility, and add input fields necessary for ticket creation.

This video tutorial guides you through the process of configuring views for effective ticket management. Learn how to create, customize, and organize different view types such as tables, boards, and charts, as well as how to set filters, auto-refresh intervals, and permissions to optimize your support workflow.

This video demonstrates how to add entries to lists and manage tickets within a live chat system. It covers creating new tickets, updating statuses, adding comments and files, and visualizing ticket data through charts for effective support management.

This video explains how to access and organize tickets through the top left menu, including drag-and-drop features for priority and status. It also covers how to directly chat with users about specific tickets and update ticket information within the platform.

Learn how to leverage chatbots to automate ticket management tasks such as searching, updating, creating, and deleting tickets using the Ticket API. Discover how to streamline support workflows and enhance efficiency with advanced actions inside your chatbot platform.

Learn how to create custom ticket views and analytics to monitor ticket status, priority, and other key metrics. Discover how to visualize data with charts, customize views, and export analytics for deeper insights.

Learn how to set up a comprehensive ticketing support system using lists and tickets. This tutorial covers creating support lists, customizing fields, managing statuses, and integrating live chat for efficient support management.

Discover how to efficiently manage projects and tasks using list templates, customizable views, and assignment features within the platform. Learn how to organize, prioritize, and track your projects seamlessly without the need for external tools like Trello.

Learn how to set up and track your sales pipeline using lists. This video covers creating custom pipelines, adding relevant fields, viewing different stages, and visualizing data with charts to effectively manage your sales process within the platform.

Learn how to easily share your custom lists with others using share codes, and import lists into different workspaces seamlessly. This step-by-step guide covers generating share codes, setting expiration dates, and importing lists without overwriting existing data.

In this mini course, learn how to effectively use List Tickets for various purposes such as support, sales pipelines, project management, feedback tracking, and backlog management. Discover how to integrate these lists into your platform and create customized solutions for your business or clients.