UChat Official

Introduction

This guide provides a detailed overview of installing and configuring a WooCommerce template within a chatbot environment.

It emphasizes the step-by-step process, ensuring users understand how to correctly set up the template, mini apps, and associated flows for seamless integration with their WooCommerce store.

Installation and Setup Process

Download and install the template here
https://www.uchat.com.au/templates/f12l7vyjdrhc2zjkmpqw1mde70cgzvdi

1. Accessing the Template

  • Begin by copying the URL of the template.

  • Navigate to the installation section, where you'll find an overview of the WooCommerce template.

  • Review the short overview of features and installation guidelines.

2. Preparing for Installation

  • Ensure the correct workspace is selected in the top left corner.

    • Tip: If working across multiple workspaces, verify you're in the intended one to avoid misconfiguration.

  • Confirm the workspace selection before proceeding.

3. Installing the Template

  • Click the "Install Template" button.

  • During installation, a free mini app will be required.

    • Note: Only three mini apps are installed automatically, simplifying setup.

  • Once installed, the mini app provides an overview of all available template contents.

4. Configuring the Chatbot

  • Click "Next Step" to select the chatbot channel.

  • Choose the desired chatbot (e.g., an omnichannel chatbot named "WooCommerce Course").

  • Proceed to the final overview, which displays:

    • Template contents

    • Bot contents

5. Finalizing Installation

  • Confirm the installation by clicking "Install Now".

  • The process takes just a few seconds.

  • After installation:

    • You can open the bot directly.

    • Navigate to the Flow section to see the 12 flows included in the template.

6. Verifying Mini App Installation

  • Return to the Mini Apps section.

  • Confirm the presence of the mini app, e.g., "Phone Captures Customer Details".

  • The mini app is now connected and ready for use.

Key Features and Components

Component

Description

Notes

Template Overview

Short feature summary

Guides initial setup

Workspaces

Correct workspace selection

Prevents misinstallation

Mini Apps

Additional tools (e.g., customer details capture)

Limited to 3 per installation

Chatbot Channel

Where the template is installed

e.g., Messenger, WhatsApp

Flows

12 pre-designed flows

Covering various customer interactions

Mini App Contents

Customer data collection

Essential for personalized service

Summary

Once the WooCommerce template and mini app are successfully installed, users are encouraged to explore the individual flows in subsequent tutorials.

These flows facilitate various customer interactions, from product inquiries to order tracking, enhancing the eCommerce experience through automation.

Proper setup ensures a smooth integration, enabling businesses to leverage chatbot capabilities effectively.