Introduction

In modern chatbot development, triggers in mini apps serve as essential tools to automate and streamline user interactions.

They enable specific actions to occur based on user inputs, value changes, or form submissions, creating a dynamic and responsive experience.

This guide provides a detailed overview of how to set up and utilize triggers within mini apps, especially focusing on form creation, submission, and subsequent actions.

By following this structured approach, developers can harness triggers to enhance chatbot functionality, automate workflows, and improve user engagement.

Step-by-Step Breakdown of Trigger Implementation in Mini Apps

1. Understanding Triggers in Mini Apps

• Triggers activate based on specific events such as:

  • Value changes

  • Form submissions

  • User interactions

• They are analogous to triggers in chatbot builds, enabling automation within mini apps.

2. Creating a One-Time URL for Forms

• Purpose: To generate a unique, temporary link for users to submit information.

• Process:

  • Navigate to Flows and select Create Form URL.

  • Note: Only one note is required—"Get a one-time URL."

  • Create a new Onetime URL under the designated section.

  • Configure the URL:

    • Name it (e.g., Form).

    • Set an expiry time (from 5 to 60 minutes).

    • Provide form inputs such as:

      • First Name

      • Last Name

      • Email

      • Phone Number

  • Save the URL, which will be displayed under your Onetime URLs list.

3. Embedding the URL in a Flow

• Use the Flow Builder to incorporate the generated URL.

• Select the Onetime URL flow.

• Map the URL to a custom field (e.g., formore_URL).

• Save the flow to ensure the URL is accessible during user interaction.

4. Creating an Action to Trigger the Flow

• Purpose: To initiate the form URL flow upon user request.

• Steps:

  • Go to Actions and create a new action.

  • Assign a name (e.g., Get Form URL) and a title.

  • Set the type to Create.

  • No inputs are necessary; focus on outputting the Onetime URL.

  • Save the output to a custom field (e.g., form_url).

5. Handling Form Submission and Trigger Activation

• Trigger Setup:

  • Create a new trigger in the mini app section.

  • Name it appropriately (e.g., Form Submitted).

  • Map form fields:

    • First Name → first_name

    • Last Name → last_name

    • Email → email

    • Phone Number → phone_number

  • Configure the trigger to fire upon form submission.

• Workflow Post-Submission:

  • Once the form is submitted, activate the trigger.

  • The trigger can initiate workflows such as:

    • Sending confirmation messages

    • Saving data to user profiles

    • Initiating follow-up actions

6. Integrating Mini Apps with Chatbot Flows

• Setup in Chatbot:

  • Create a simple flow to get the form URL.

  • Use Integrations to connect the mini app.

  • Map the form URL to a custom field.

  • Prompt users with a button linking to the form webpage.

• Trigger Activation:

  • Use the trigger created earlier.

  • Map form fields to system fields for data storage.

  • Upon form submission, the trigger activates, and the chatbot responds accordingly.

7. Testing the Workflow

• Preview the flow to generate the one-time URL.

• Fill out the form with sample data:

  • e.g., John Doe, [email protected], 123-456-7890.

• Submit the form.

• Observe:

  • The trigger activates.

  • The chatbot displays a confirmation message.

  • User data is saved in the system fields.

8. Practical Use Cases

Summary

Harnessing triggers in mini apps significantly enhances the capabilities of chatbots by automating responses, data collection, and workflow initiation. This comprehensive process—from generating one-time URLs, embedding them within flows, to setting up triggers and workflows—empowers developers to create seamless, interactive experiences. Whether for lead generation, event registration, or feedback collection, understanding and implementing triggers effectively can transform static chatbots into dynamic, intelligent systems. As you experiment and refine these setups, you'll unlock new levels of automation and user engagement, making your chatbot solutions more efficient and user-friendly.