UChat Official

Introduction

In this detailed overview, we explore the essential steps to effectively test subscription purchases, upgrades, downgrades, and cancellations within a Stripe environment.

This guide emphasizes practical techniques, such as creating coupon codes for free testing, managing products and plans, and troubleshooting common issues encountered during the testing process.

Whether you're a developer, product manager, or business owner, mastering these steps ensures a smooth user experience and accurate billing simulations before going live.

Step-by-Step Process for Testing Subscriptions with Coupon Codes

1. Understanding the Testing Environment

  • Live Account Usage:
    Testing must be performed on your live Stripe account; sandbox environments are not applicable here.

  • Purpose of Testing:

    • Verify purchase flows

    • Test upgrades, downgrades, and cancellations

    • Ensure coupon codes apply correctly

2. Creating a Coupon Code for Free Testing

To avoid charges during testing, create a 100% discount coupon:

Step

Action

Details

1

Log into Stripe Dashboard

Access your Stripe account

2

Navigate to Coupons

Found under the Billing section

3

Create a new coupon

Name it, e.g., new live demo

4

Set discount

Choose percentage discount and set to 100%

5

Apply to specific products

Select the subscription plans (e.g., Expert, Pro, Business)

6

Save the coupon

Make it permanent with no limits

Note: This coupon ensures the customer can subscribe without paying, ideal for testing purchase flows.

3. Creating a Promotion Code

Promotion codes are used during checkout to apply coupons:

Step

Action

Details

1

Add a new promotion code

Name it, e.g., demo

2

Link to coupon

Associate with the coupon created earlier

3

Configure options

Keep default settings, no restrictions

4

Save

Ready for checkout testing

Tip: Promotion codes are entered during checkout to activate discounts.

4. Simulating the Purchase Process

  • Setup a Test Workspace:
    Create a new workspace or environment mimicking your live setup.

  • Navigate to the Billing Page:
    Users can see all available plans and select "Change Plans" or "Subscribe".

  • Initiate Subscription:

    • Click "Subscribe Now"

    • You are redirected to Stripe's checkout page

    • Fill in test email and credit card details (Stripe provides test card numbers)

    • Apply the promotion code (demo) during checkout

  • Complete Payment:

    • Since the coupon is 100% off, no actual payment is processed

    • Confirm the subscription

  • Verify Subscription:

    • Return to your dashboard or Stripe account

    • Check that the subscription is active and associated with the correct plan

5. Troubleshooting Common Issues

  • Coupon Not Applying:

    • Ensure the coupon is linked to the correct products/plans

    • Remove duplicate products or plans that might cause conflicts

    • Confirm the coupon is active and valid for the specific plan

  • Coupon Valid but Not Applied:

    • Check if the promotion code is correctly entered during checkout

    • Verify the coupon's scope and restrictions

  • Multiple Plans with Similar Prices:

    • Remove or archive duplicate plans to prevent confusion

    • Test with only one active plan at a time

6. Managing Products and Plans

  • Archiving Unused Plans:

    • To avoid conflicts, archive duplicate or outdated plans

    • Use the Stripe dashboard to delete or archive plans not in use

  • Ensuring Correct Plan Selection:

    • When testing, select the specific plan intended for the test

    • Confirm the plan's ID and details match your test setup

7. Finalizing the Test

  • Subscription Confirmation:

    • After completing checkout, verify the subscription status in Stripe

    • Check associated features, such as number of bots, members, or usage limits

  • Testing Upgrades/Downgrades:

    • Use the dashboard or API to change plans

    • Confirm billing adjustments and feature access

  • Testing Cancellations:

    • Cancel subscriptions and verify the status updates accordingly


Best Practices and Next Steps

  • Always Use Unique Promotion Codes:
    Prevent conflicts by creating distinct codes for each test.

  • Document Your Testing Process:
    Keep records of coupon codes, plans tested, and outcomes for future reference.

  • Validate All Scenarios:
    Test various cases—new subscriptions, upgrades, downgrades, cancellations—to ensure robustness.

  • Prepare for Live Deployment:
    Once testing confirms all flows work seamlessly, remove test coupons and promotion codes, and switch to live payment methods.

  • Next Up:
    In the upcoming tutorials, learn how to upgrade and downgrade subscriptions smoothly, ensuring a seamless user experience.


Summary Table: Key Takeaways

Aspect

Details

Testing Environment

Live Stripe account only

Coupon Creation

100% discount, linked to specific plans

Promotion Code

Used during checkout to activate coupons

Checkout Process

Redirects to Stripe checkout, apply promo code, complete subscription

Troubleshooting

Check plan links, duplicate plans, coupon validity

Post-Testing

Verify subscription status, test plan changes, cancellations

Final Thoughts

Mastering the process of testing subscriptions with coupon codes is crucial for delivering a flawless onboarding experience.

By carefully creating coupons, managing plans, and troubleshooting issues, you ensure that your billing system functions correctly before going live. Remember, thorough testing minimizes errors, enhances user satisfaction, and streamlines your deployment process.