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Introduction
In this detailed overview, we explore the entire process of purchasing, setting up, and managing add-ons within your platform.
This guide is designed to help you understand the cost structure, pricing strategies, point system, and user experience involved in offering add-ons such as extra bots, team members, and bot users.
Whether you're a platform owner or a partner, mastering these concepts ensures smooth transactions, effective profit margins, and satisfied customers.
Step-by-Step Breakdown
1. Understanding the Add-On Offerings
Your platform provides four primary add-ons:
Add-On Type | Description | Cost Price (per month) | Selling Price (per month) |
|---|---|---|---|
Extra Bot | Additional bots for workspace | $5 | To be set by partner |
Extra Team Members | Additional team members | $5 | To be set by partner |
Extra Bot Users (1,000 users) | Additional bot users (1,000 units) | $5 | To be set by partner |
Extra Bot Users (10,000 users) | Larger scale bot users (10,000 units) | $30 | To be set by partner |
Note: The cost price is what your platform pays, while the selling price is what you set for your customers.
2. Cost Price and Pricing Strategy
Cost Price: The expense incurred for each add-on, e.g., $5/month for a single bot or member.
Selling Price: The price you charge your customers, typically doubling the cost price for profit margin, e.g., $10/month for extra bots or members.
Example Pricing Strategy:
Add-On | Cost Price | Your Selling Price | Profit Margin |
|---|---|---|---|
Extra Bot | $5 | $10 | $5 |
Extra Member | $5 | $10 | $5 |
1,000 Bot Users | $5 | $10 | $5 |
10,000 Bot Users | $30 | $30 (or more) | Varies |
Note: You can customize your profit margins based on market conditions.
3. The Point System: How Customers Purchase Add-Ons
Your platform employs a credit-based point system:
1 dollar = 1 credit/point
Customers add credits to their wallet and use credits to purchase add-ons.
When a customer purchases an add-on, the corresponding credits are deducted from their wallet.
Example:
Add-On | Points Deducted | Price in USD | Notes |
|---|---|---|---|
Extra Bot | 10 points | $10 | 1 point = $1 |
Extra Member | 10 points | $10 | Same as above |
1,000 Bot Users | 60 points | $30 | 10,000 users cost $30/month |
10,000 Bot Users | 120 points | $30 | Larger scale, same price |
Tip: You can set different point values for each add-on, allowing flexibility.
4. Configuring Your Pricing and Point System
Steps to set up your pricing:
Navigate to Partner Settings > Add-On Credit Billing.
Decide the number of points to assign per add-on.
For example, set 10 points for an extra bot and 30 points for 10,000 bot users.
Adjust currency support: USD, INR, or others, with conversion rates.
Currency Support Example:
Currency | Conversion Rate | Points per Currency Unit | Remarks |
|---|---|---|---|
USD | 1 USD = 1 point | 1 point = $1 | Simplest setup |
INR | 10,000 INR = 120 points | 1 INR ≈ 0.012 points | For Indian clients |
Tip: You can offer discounts for larger top-ups, e.g., buy 100 points, get 110 points.
5. User Experience: How Customers Purchase Add-Ons
Customer Journey:
Customers view their current plan and available add-ons.
They select desired add-ons (e.g., extra bot, members).
If they lack sufficient points, they are prompted to top-up credits.
Customers can pay via local currency or USD, depending on setup.
After payment, points are credited to their wallet.
Customers use points to purchase add-ons.
Example Workflow:
Customer has 0 points.
They top-up with $100, receiving 100 points.
They purchase an extra bot costing 10 points.
The system deducts 10 points, and the bot is added.
They can repeat for other add-ons.
6. Manual and Automated Credit Management
Manual Credit Addition: Partners can add points manually via Partner Settings.
Automated Top-Ups: Customers can top-up credits through integrated payment gateways.
Future Features: Plans include more flexible credit management and additional payment options.
Manual Credit Addition Example:
Workspace ID | Points to Add | Action |
|---|---|---|
19456 | 30 points | Partner manually adds points |
Note: This is useful for bank transfers or offline payments.
7. Managing Add-Ons on the Client Side
Customer Actions:
View current add-on status.
Click "Add" to purchase additional bots or members.
If sufficient points exist, the add-on is activated immediately.
If not enough points, they are prompted to top-up.
After payment, the points are deducted, and the add-on is enabled.
Example:
Customer clicks "Add Bot".
System checks points.
If enough, bot is added.
If not, customer is directed to top-up.
8. Monitoring and Adjusting Add-On Purchases
Dashboard: View current add-ons, points balance, and history.
Upgrade/Downgrade: Partners can adjust prices or set promotional discounts.
Manual Adjustments: Partners can add or deduct points as needed.
Sample Dashboard View:
Workspace | Points Balance | Active Add-Ons | Last Purchase Date |
|---|---|---|---|
19456 | 30 points | 1 bot, 2 members | 2024-04-25 |
Summary
In conclusion, setting up and managing add-ons involves understanding your cost structure, establishing a competitive pricing strategy, and implementing a flexible point system.
By offering customers the ability to top-up credits and purchase add-ons seamlessly, you enhance user experience and generate additional revenue streams.
Remember to monitor usage, adjust prices, and offer promotions to maximize profitability and customer satisfaction.