In this lesson, you’ll learn how to test the comment trigger you’ve set up to ensure it operates correctly.

The lesson covers troubleshooting common issues and verifying that the chatbot responds appropriately to user comments, sends the intended private messages, and performs any additional configured actions.

Introduction

This transcript provides a detailed walkthrough of testing a Facebook chatbot's comment trigger feature. The focus is on demonstrating how the chatbot responds to specific comments, how to properly set up and test the system, and the benefits of using comment triggers for engagement and lead generation. The process emphasizes real-time updates, proper account management, and strategic advantages for Facebook page growth.

Center: Step-by-Step Testing and Setup

1. Initial Setup and Verification

• The presenter begins by showing that the chatbot has no subscribers initially, highlighting real-time updates.

• To test the comment trigger, switch to your personal Facebook profile.

  • Important: If logged in via the Facebook page, the chatbot cannot send messages to its own page.

• Navigate to the Facebook post intended for testing.

2. Commenting and Trigger Activation

• Comment the keyword "seal" (or "sale" as shown) on the post.

• The chatbot is configured to reply with a delay (randomly between 1-2 minutes) to mimic natural interaction.

• After the delay, the chatbot likes the comment and sends a private message (PM).

3. Monitoring Responses

• Refresh the page after about one minute to observe:

  • The comment has been liked by the page.

  • The reply message has been sent in the comments.

• Check the PM inbox to confirm receipt of the automated message:

  • Example message: "We are so excited to see you here! Press the button below to claim your 50% coupon."

  • The message includes a call-to-action button ("Shop Now").

4. Backend Verification

• In the backend system:

  • Reload the bot user list.

  • Confirm that a new user (yourself) has been added.

• This confirms the triggered interaction was successful.

5. Benefits of Comment Triggers

• Increased Engagement: Comment triggers generate multiple replies on a single post, boosting interaction.

• Lead Magnet: Users are incentivized to comment for a response, capturing leads effectively.

• Organic Reach Boost: Higher engagement signals to Facebook's algorithm, expanding post visibility.

• Enhanced Reach & Growth: Combining replies and interactions amplifies organic reach, fostering community growth.