UChat Official

Introduction

In today's guide, we will explore step-by-step instructions on how to configure custom links on your dashboard, ensuring your users are directed to your preferred resources.

Customizing these links enhances your branding, improves user experience, and provides quick access to your tutorials, community, and help center.

This comprehensive overview covers where to find these settings, how to modify them, and best practices to ensure changes take effect properly.

Detailed Steps for Custom Link Configuration

1. Locating the Default Links on Your Dashboard

When you access your dashboard, you'll notice three key blocks at the bottom:

Block

Description

Default Link

Video Tutorials

Guides and how-to videos

YouTube channel or default chat URL

Community Help Center

User community and support

Default chat URL

Help Center

Documentation and support articles

Same as above

Additionally, in the top right corner, you'll find links to the documentation and community, which are linked to the same URLs as the blocks at the bottom.

Important: Changes made to these links will reflect in both locations after the update.

2. Accessing the Settings to Change Links

To customize your links:

  • Switch to the main workspace.

  • Navigate to Weather Label Settings.

  • Locate the YouTube domain or your custom domain.

Note: If you do not set custom URLs, the system defaults to your chat URL.

3. Modifying the URLs

In the Weather Label Settings:

Field

Purpose

Example

Video Tutorial URL

Link to your tutorials

https://youtube.com/yourchannel

Community URL

Link to your community group

https://facebook.com/yourgroup

Help Center URL

Link to your documentation

https://yourdomain.com/help

Steps:

  • Enter your desired URLs in each field.

  • For example:

    • Change Video Tutorials to your YouTube channel.

    • Change Community URL to your Facebook group.

    • Change Help Center URL to your own documentation.

Tip: If you leave these fields blank, the system will use the default chat URL.

4. Saving Changes and Waiting for Propagation

  • Click Save.

  • Wait approximately 10 minutes for the system to update.

  • Note: The changes do not take effect immediately.

5. Ensuring Changes Are Applied

After waiting:

  • Log out of your account.

  • Log back in to refresh the session.

  • Refresh your dashboard.

Expected Result:

Link

Before

After

Video Tutorials

Default chat URL

Your custom YouTube link

Community

Default chat URL

Your Facebook group

Help Center

Default chat URL

Your documentation URL

Tip: If links still show the old URLs, ensure you log out and log back in.

Best Practices & Final Tips

  • Always set your custom URLs to provide a seamless experience.

  • Remember to wait at least 10 minutes after saving changes.

  • Log out and back in to ensure updates are applied.

  • Test all links after the process to verify they direct correctly.

  • Use meaningful URLs that reflect your brand or resources.

  • Keep your URLs updated as your resources evolve.

Summary Table: Quick Reference

Step

Action

Notes

1

Locate dashboard blocks

Bottom of dashboard & top right links

2

Access Weather Label Settings

Switch to main workspace

3

Enter custom URLs

Video tutorials, community, help center

4

Save changes

Click save button

5

Wait 10 minutes

System updates

6

Log out & log back in

Refresh session

7

Verify links

Ensure they point to your resources

Final Thoughts

Customizing your dashboard links is a simple yet powerful way to personalize your user experience and direct users to your preferred resources.

By following the outlined steps, waiting appropriately, and verifying the updates, you ensure your dashboard remains aligned with your branding and support strategy.