UChat Official

Introduction

In today's digital landscape, customizing user experience and branding is crucial for businesses leveraging live chat solutions.

The "Frame Your Custom Domain" add-on offers a seamless way to embed live chat functionalities within your own platform or website, enhancing user engagement and maintaining brand consistency.

This summary provides an in-depth overview of the add-on, its features, use cases, and benefits, based on a detailed transcript from a recent informational video.

Overview of the Add-on

The "Frame Your Custom Domain" add-on is a one-time purchase tool designed to enable users to embed live chat windows or web labels within their own platforms or websites. Once purchased, the add-on is automatically activated on the backend, requiring no additional configuration from the user.

Key Features:

  • Automatic activation post-purchase

  • No user-side settings needed after activation

  • Supports embedding live chat via iframe

  • Facilitates custom domain integration

  • Compatible with various platforms, including GoHighLevel and Webflow

How to Access and Purchase

  • The add-on can be found within the Partner Settings under Custom Addons.

  • It is available for a one-time payment, making it a cost-effective solution.

  • After purchase, the activation is automatic, simplifying the process for users.

  • There are no additional configuration settings required from the user’s side.

Common Use Cases

The add-on caters to multiple practical scenarios, primarily involving embedding live chat or web labels within third-party platforms or custom websites.

1. Embedding Live Chat in Your Platform

Many partners operate their own systems or platforms and wish to display a live chat URL within their environment. The add-on allows:

  • Embedding the live chat window directly into their platform

  • Overcoming browser security protocols that typically restrict iframe embedding

  • Manual backend adjustments made by the service provider to enable iframe functionality

Example:

A partner wants their users to access the live chat directly from their platform without redirecting to an external site. Using this add-on, they can embed the chat as an iframe, providing a seamless experience.

2. Embedding Web Labels and User Access

Another prevalent use case involves embedding web labels and user login access across different platforms, such as GoHighLevel or Webflow.

  • Partners resell or integrate chat solutions into their own reselling platforms

  • They want users to access both the dashboard and chat within their branded environment

  • The add-on enables iframe embedding of the partner’s domain, allowing users to navigate between platforms smoothly

Example:

A reseller wants their clients to access the Goo dashboard and chat platform without leaving their branded environment. The add-on facilitates this by embedding the chat and dashboard within the reseller’s platform.

Benefits of the Add-on

Benefit

Description

Seamless Integration

Embed live chat and web labels directly into your platform or website.

Brand Consistency

Maintain branding by embedding solutions within your own domain.

Enhanced User Experience

Users can access chat and dashboards without redirects or multiple tabs.

Cost-Effective

One-time payment eliminates recurring fees.

Automatic Activation

No manual setup needed post-purchase.

Platform Compatibility

Works with popular platforms like GoHighLevel, Webflow, and custom solutions.

Technical Considerations

  • Browser Security Protocols: Embedding iframes may be restricted by browser security policies; manual backend adjustments are sometimes necessary.

  • Manual Backend Changes: The service provider handles these adjustments to enable iframe embedding.

  • Platform Compatibility: The add-on is designed to work across various platforms, but specific configurations may be required depending on the platform.

How to Decide if This Add-on Is Right for You

Consider purchasing this add-on if:

  • You want to embed live chat directly into your platform or website.

  • You are a reseller or partner managing multiple client platforms.

  • You need to provide seamless access to dashboards and chat solutions within your branded environment.

  • You prefer a one-time payment model with automatic activation.

  • You are comfortable with some backend adjustments or your provider can assist with these.

You may not need this if:

  • You only require simple, external chat links.

  • You do not plan to embed chat or web labels within your platform.

  • You prefer a different integration method that does not involve iframes.

Summary of the Purchase and Activation Process

Step

Action

Details

1

Locate the Add-on

Found in Partner Settings under Custom Addons.

2

Make Payment

One-time fee, details provided during purchase.

3

Backend Activation

Automatically activated after purchase; no user configuration needed.

4

Implementation

Embed iframe code or utilize provided solutions for your platform.

Final Thoughts

The "Frame Your Custom Domain" add-on is a powerful tool for businesses and partners seeking deep integration of live chat solutions within their own platforms. Its ease of use, combined with cost-effectiveness and broad compatibility, makes it an attractive option for those aiming to enhance user engagement and maintain brand consistency.

Whether you're a reseller managing multiple client platforms or a business owner wanting a more integrated chat experience, this add-on simplifies embedding live chat and web labels, ensuring a professional and seamless user journey.