Introduction

In today's overview, we explore the Live Chat Theme Add-on, a specialized tool designed exclusively for UChat partners.

This add-on enhances the live chat experience by offering extensive customization options, allowing users to tailor the chat interface to their branding and functional preferences.

The following summary provides a detailed breakdown of its features, settings, and usage, ensuring you understand how to maximize its potential for your workspace.

Detailed Breakdown of the Live Chat Theme Add-on

1. Access and Purchase

• Partner-Only Add-on: Available solely to partners, accessible via the Partner Settings under Custom Add-ons.

• Pricing: One-time payment, providing lifetime access without recurring fees.

• Activation: Post-purchase, ensure the add-on is activated; otherwise, settings won't be visible or functional.

2. Initial Setup and Activation

• After activation, users can access the settings interface.

• The interface is designed for ease of use, with a clear UI divided into three main categories:

  • Colors

  • Styles

  • Other Settings (images, texts, filters, etc.)

3. Customization Features

a. Images and Texts

• Image Replacement: Users can change default images displayed in the chat widget.

• Text Customization: Text below images or headers can be edited to suit branding or messaging needs.

• Real-Time Preview: Changes are immediately reflected in the UI, facilitating quick adjustments.

b. Color Settings

• Categories:

  • General Colors: For overall UI elements.

  • Filters: To modify specific filter colors.

  • Borders: For chat window borders, message boxes, etc.

  • Backgrounds: For chat backgrounds, headers, and message areas.

  • Hover Effects: When mouse hovers over chat items.

• Customization Process:

  • Select a UI element.

  • Choose a color from the palette or input custom HEX codes.

  • Save changes to see immediate effect.

• Preview: The interface allows users to preview color changes instantly, aiding in visual consistency.

c. Filter and Border Adjustments

• Filters: Can be customized to match branding or aesthetic preferences.

• Borders: Adjustable for different chat components, including message boxes and headers.

d. User and Bot Message Styling

• User Messages:

  • Background color.

  • Hover effects.

  • Header styles.

• Bot Messages:

  • Background and border customization.

  • Different styles for system messages, notifications, and system alerts.

• Control: Clear distinction between user and bot messages, with options to customize each separately.

e. Header and Message Area Customization

• Headers:

  • Editable text to identify chat sections.

  • Style adjustments for visibility and branding.

• Message Backgrounds:

  • Different backgrounds for new messages, system notifications, and other message types.

• System Messages:

  • Customizable background and text for notifications like user field changes, tags added, etc.

f. Messaging Types

• Notes and Team Notes:

  • Special message types for internal communication.

• Email and SMS Notifications:

  • Control over the appearance and colors of email and SMS alerts sent from the chat system.

4. Styling Options

• Fonts:

  • Change font family, size, and style.

• Padding and Margins:

  • Adjust spacing around messages for better readability.

• Received vs. Sent Messages:

  • Separate settings for incoming and outgoing messages, allowing distinct styling for clarity.

5. Additional Settings and Future Updates

• The add-on is designed to evolve, with plans to introduce:

  • More granular controls.

  • Additional customization options based on user feedback.

• The current version offers comprehensive control, but future updates aim to enhance flexibility further.

6. Usage Tips

• Saving Changes:

  • Always save after adjustments.

  • If changes don't appear immediately, refresh or reopen the chat interface.

• Preview:

  • Use the preview feature to see how modifications look before finalizing.

• Resetting Settings:

  • Clear or reset options if needed to avoid confusion.

7. Summary of Key Features

Final Thoughts and Recommendations

The Live Chat Theme Add-on offers a robust suite of customization tools tailored for partners seeking a personalized chat experience.

Its intuitive interface and real-time preview capabilities make it accessible even for users with limited technical expertise. By adjusting colors, styles, images, and message formats, users can align the chat widget with their branding and operational needs seamlessly.

Key Takeaways:

• One-time purchase grants lifetime access to all current features.

• Extensive customization ensures the chat interface can be tailored precisely.

• Future updates promise even more control, reflecting user feedback.

• Ease of use with immediate previews simplifies the customization process.

If you are a partner looking to elevate your live chat experience with personalized styling and advanced control, this add-on is a valuable investment. Simply purchase, activate, and start customizing to create a professional, branded chat environment that enhances user engagement and satisfaction.