Introduction

This summary provides a detailed overview of the platform's extensive integration capabilities and key features, designed to enhance user experience and streamline operations. Whether connecting communication channels, payment systems, or data management tools, the platform offers a versatile suite of native integrations to support diverse business needs.

Integration Overview

The platform's integrations are accessible via the left-hand menu under the "Integrations" section. Here, users can explore a variety of providers and functionalities, including voice, SMS, WhatsApp bots, and more. The integrations are categorized based on the provider and the features they support, allowing for tailored setup according to specific requirements.

Available Communication Integrations

Note: Some providers offer only select features, such as SMS or WhatsApp bots, while others provide comprehensive voice and messaging solutions.

Payment Integrations

• Stripe: Connect your Stripe account to enable buy buttons within chatbot flows, facilitating direct payments.

• PayPal: Similar integration for seamless payment processing.

To set up, simply click the blue "Configure" button and follow the prompts.

Data and E-commerce Integrations

• Shopify (Beta): Sync orders and products directly from Shopify. A mini app is under development to enhance this feature.

• Cloudinary: Connect for media management, requiring specific items to be inserted during setup.

• Google Sheets: Integrate for data management and automation.

• Email: Supports SMTP profiles, Gmail, SendGrid, and other providers like Soho Mailchimp and Australian Property Report.

Additional Integrations

• Calendly: Native support for scheduling meetings.

• Slack: Connect for team communication.

• Integromat, Bubbly, Integratedly: Enable advanced automation and workflows.

• Video SDK: Set up online meetings directly within chatbots, enhancing user engagement.

• Other tools: The platform continues to expand integrations, primarily through the mini app feature, allowing for custom and third-party service connections.

Usage Tips

• To add an integration, select your provider, click Configure, and follow the step-by-step instructions.

• For payment setups, ensure your accounts are properly linked to enable smooth transactions.

• The Shopify integration is in beta; users can test or skip based on their needs.

• Free accounts may have limitations compared to Pro versions, especially regarding scheduling and automation features.

Conclusion

The platform offers a robust ecosystem of native integrations that empower users to customize and optimize their workflows. From communication channels to payment processing and data management, these tools are designed to enhance operational efficiency and improve user engagement. As the platform evolves, additional integrations will be introduced, primarily leveraging the mini app framework, ensuring continuous growth and adaptability.