Introduction

Many users recently reported difficulties connecting to their Gmail accounts via SMTP profiles. This issue is especially critical when SMTP is the only method to send emails, such as for client Gmail accounts where direct Google account access isn't available.

Resolving this problem involves configuring specific settings within the Google account to enable external applications to authenticate successfully.

Key Requirements for Gmail SMTP Connection

To establish a reliable SMTP connection with Gmail, you must:

• Enable Two-Factor Authentication (2FA)

• Generate an App-Specific Password

These steps ensure secure access and allow external apps to authenticate without compromising account security.

Step-by-Step Process

1. Enable Two-Factor Authentication

• Log into your Google account.

• Navigate to Manage your Google Account.

• Click on Security in the sidebar.

• Scroll to Signing in to Google and locate 2-Step Verification.

• Click Get Started and follow prompts to activate 2FA.

2. Generate an App-Specific Password

• Still in the Security section, find App passwords.

• Reconfirm your Google account credentials if prompted.

• Click Select app and choose the relevant app (e.g., Mail, Custom).

• If your app isn't listed, select Other and name it (e.g., "Chat App").

• Click Generate.

• Copy the generated app password; you'll need it for SMTP configuration.

Configuring SMTP Profile in Your Application

• Paste the app password into your SMTP profile's password field.

• Save and test the connection.

Verification and Usage

Once configured, initiate a verification process within your email or chatbot platform. If successful, your Gmail account status will update to verified. You can now send emails through your SMTP profile, ensuring seamless communication with your subscribers.

Summary of Critical Points

• Two-Factor Authentication enhances security and is mandatory for app password generation.

• App-Specific Passwords are unique, secure passwords that allow external apps to access Gmail without exposing your main password.

• Proper configuration of SMTP settings ensures reliable email delivery.

• Always verify the connection after setup to confirm successful integration.

Final Tips

• Keep your app-specific password secure and private.

• If issues persist, double-check SMTP server details and port configurations.

• Remember, less secure app access is no longer supported; using app passwords is the recommended method.

• For further assistance, consult Google's support resources or contact your email platform's support team.