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Introduction


Workflow automation streamlines repetitive tasks, enhances efficiency, and ensures seamless data management.

This summary explores the core features of a simplified workflow system, emphasizing how to set up triggers, actions, and integrations to automate backend processes effectively.

Workflow Structure and Features

The workflow system is designed with core steps that facilitate automation:

  • Action Step
    Executes specific tasks, such as data export or notifications.

  • Condition Step
    Checks for certain criteria to determine the flow's path.

  • Split Step
    Divides the workflow based on conditions, enabling branching logic.

  • Send Email Block
    Automates email communication based on triggers.

Note: Unlike full-featured flows, this system lacks some advanced features but maintains essential steps for versatile automation.

Setting Up Automation Triggers

To activate workflows, users can:

  1. Navigate to Automations > Triggers tab.

  2. Create a new automation and select a trigger, such as "Tag Applied".

  3. Choose a specific tag from the Tags Overview (e.g., "Finished Welcome Message").

  4. Optionally, add filters like bot users to refine trigger conditions.

  5. Save the trigger, which now appears in the Trigger's Overview.

Once configured, the trigger activates the workflow when the specified tag is applied.

Connecting Workflows to Triggers

After setting up the trigger:

  • Return to the Flow Builder.

  • The starting step will automatically be linked to the trigger (e.g., "Tag Applied") from the automations setup.

  • Users can then add subsequent steps to define the backend process, such as data export or notifications.

Example: Exporting Data to Google Sheets

Suppose a user completes a welcome message; the workflow can:

  • Use an Action Block with Google Sheets Integration.

  • Select the "Insert Row" action.

  • Choose the Spreadsheet and Worksheet (e.g., Sheet1).

  • Map data fields to column names in the sheet, such as:

Column Name

Data Source

Username

User's username variable

Email

User's email variable

Phone Number

User's phone number variable

Last Input

Last message input variable

  • Access system and custom fields by searching variable names (e.g., "username", "email").

  • Save the setup, and upon trigger activation, the data will automatically populate the sheet.

Practical Workflow Example

Trigger

Action

Outcome

Tag applied: "Finished Welcome Message"

Export user data to Google Sheets

Data is logged for backend analysis or follow-up tasks

This setup demonstrates how trigger-based workflows can automate data collection, reducing manual effort and ensuring data consistency.

Summary

Workflow automation in this system is centered around simple, effective steps that can be combined to automate various backend processes. By configuring triggers based on tags, users can initiate workflows that perform actions like data export, email notifications, or branching logic. The integration with Google Sheets exemplifies how data can be seamlessly transferred and stored, enabling efficient data management. Although the system is streamlined, it offers powerful capabilities for automating routine tasks, saving time, and improving operational accuracy.